by Mike Miller
May 25, 2011
There is no doubt shoplifting is a major problem for retailers and consumers alike. One would like to think that the economy has something to do with it, but the statistically shoplifting has not seen any dramatic increase in recent years. Now get ready for some staggering statistics.
- More than $13 billion worth of goods are stolen from retailers each year. That's more than $35 million per day.
- There are approximately 27 million shoplifters (or 1 in 11 people) in our nation today. More than 10 million people have been caught shoplifting in the last five years.
- Shoplifting affects more than the offender. It overburdens the police and the courts, adds to a store's security expenses, costs consumers more for goods, costs communities lost dollars in sales taxes and hurts children and families.
- Shoplifters steal from all types of stores including department stores, specialty shops, supermarkets, drug stores, discounters, music stores, convenience stores and thrift shops.
- Men and women shoplift about equally as often.
- Approximately 25 percent of shoplifters are kids, 75 percent are adults. 55 percent of adult shoplifters say they started shoplifting in their teens.
- Many shoplifters buy and steal merchandise in the same visit. Shoplifters commonly steal from $2 to $200 per incident depending upon the type of store and item(s) chosen.
- Shoplifting is often not a premeditated crime. 73 percent of adult and 72 percent of juvenile shoplifters don't plan to steal in advance.
- 89 percent of kids say they know other kids who shoplift. 66 percent say they hang out with those kids.
- Shoplifters say they are caught an average of only once in every 48 times they steal. They are turned over to the police 50 percent of the time.
- Approximately 3 percent of shoplifters are "professionals" who steal solely for resale or profit as a business. These include drug addicts who steal to feed their habit, hardened professionals who steal as a life - style and international shoplifting gangs who steal for profit as a business. "Professional" shoplifters are responsible for 10 percent of the total dollar losses.
- The vast majority of shoplifters are "non - professionals" who steal, not out of criminal intent, financial need or greed but as a response to social and personal pressures in their life.
- The excitement generated from "getting away with it" produces a chemical reaction resulting in what shoplifters describe as an incredible "rush" or "high" feeling. Many shoplifters will tell you that this high is their "true reward," rather than the merchandise itself.
- Drug addicts, who have become addicted to shoplifting, describe shoplifting as equally addicting as drugs.
- 57 percent of adults and 33 percent of juveniles say it is hard for them to stop shoplifting even after getting caught.
- Most non-professional shoplifters don't commit other types of crimes. They'll never steal an ashtray from your house and will return to you a $20 bill you may have dropped. Their criminal activity is restricted to shoplifting and therefore, any rehabilitation program should be "offense - specific" for this crime.
- Habitual shoplifters steal an average of 1.6 time
by Mike Miller
May 20, 2011
Do you have a theft problem? That is a real ice-breaker let me tell you. The place was a pharmacy line at Walgreen’s a couple of ago. I was standing in line behind a young woman about 25 who I noticed had been eyeballing a blood pressure machine for an unusually long time. Combine that with looking around for surveillance cameras and furtively glancing about the store, and my question may not have seemed so random.
As a recovering alcoholic and thief, after having gone through extensive counseling on the subject, and as an instructor for online theft classes, I am somewhat of a qualified evaluator of such behavior.
How do you think she responded? Would it surprise you to know that she admitted it to me instantly? Well, she did. Not with her mouth, but with her eyes, body and actions. Her bloodshot eyes opened wide, her upper lip twitched as if she was about to say something, and then she immediately bolted from the store.
I am sure she was shocked that her thoughts were not as secretive as she would have liked to believe. Believe this – people who steal have common behaviors that trained professionals can spot pretty quickly.
I am sure no pharmacist would see it, not a cashier at a Walgreen’s, but it can be quite obvious when a thief is on the prowl. The bad thoughts give them away.