Frequently Asked Questions (FAQ)

The following are some of the more commonly asked questions about Online Theft and Shoplifting Classes. If you don't see your question below, please Contact Us. We're available to answer all of your questions.

1. Is your website secure?

Yes. An encrypted SSL connection requires all information sent between a client and a server to be encrypted by the sending software and decrypted by the receiving software, thus providing a high degree of confidentiality. We use this connection whenever personal or financial information (such as your credit card information) is transmitted to our site. Confidentiality is important for both parties to any private transaction. In addition, all data sent over an encrypted SSL connection is protected with a mechanism for detecting tampering--that is, for automatically determining whether the data has been altered in transit.

2. Do I need any special software to take this course?

You do not need any special software to use our course. All you need is a web browser and a connection to the internet. We support Internet Explorer 7.0 and higher, Firefox 2.0 and higher, Apple Safari 3.0 and higher, Google Chrome, Opera and most other browsers. There is no software to download and nothing saved to your hard drive. Some courses use the Macromedia Flash plug-in. This product is free and can be downloaded and installed at registration.

3. Is your class guaranteed?

Our classes include a full-money back guarantee. Please read our guarantee for more details.

4. How does Stop Theft Class compare to other classes

Stop Theft Class is a rigorously researched and developed course by experts in the field of theft, shoplifting and larceny. We believe that we have the very best materials of any course both online and in the classroom.

5. Do I have to take the class in one sitting?

No. You can sign in and sign out as many times as you like to complete the class. When you sign in you'll start the course exactly where you left off before.

6. Do I need to save my work?

Your registration and payment information are automatically saved. You must finish each lesson page completely in order to receive credit for that page. Simply sign in using your user name and password and we automatically keep track of the course work completed, so the next time you sign in, you can pick up where you left off.

7. How long will it take me to complete this course?

The course length is the average time a student of normal reading ability would take to complete the class. The length of the course depends on the number of hours of the particular course your purchased.

8. What certificate delivery options do I have?

We offer various delivery options. Your course tuition includes regular mailing of your certificate. For your convenience, we also offer premium delivery services for an additional cost. Overnight delivery costs an additional $45.00 and will be delivered the next business day. If you live in a rural area, delivery delays may occur. And delivery is not available on holidays or weekends.

9. What is the Completion Certificate?

Our Completion Certificate is a standard for used by theft and shoplifting education programs. It simply states "Theft and Shoplifting Class Completion Certificate". Also included on the certificate is your name, date of birth, case number (if for court), address, phone number, and date of completion.

10. I forgot my password. How can I find out what it is?

If you provided a valid email address upon registering for the course, click here to go to our password retrieval form. We will email your user name and password to the email address associated with your account.

If you do not have access to email, or did not provide an email address at registration, please contact us.

Any other Questions?

If we haven't answered all your questions, please Contact Us. We're happy to help!